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Auburn, California Reviews

Unedited and unfiltered reviews from Veterans and military families

927

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

MY team made the experience a lot more tolerable than expected. They were great friendly and didn’t make us wait at all for anything

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Team knew the underwriting process in detail and shepherded the loan through with no issues.

5 out of 5 Stars
Would Recommend

This experience was amazing from start to finish. Ali and Ashley were instrumental in ensuring that I was always well Informed every step of the way. I can honestly say there were NO surprises. This made a usually very complicated and typically stressful process a lot less difficult and stressful for me.They also made sure I was provided the opportunity to work with an amazing and experienced agent. I had no choice but to stay with Renee as she won my trust from our first conversation! The wealth of knowledge and experience from my team was such a comfort. They made an otherwise impossible timeframe happen and everyone that I have spoken to cannot believe we are in our home for the holiday. I brag and will continue to brag about the amazing service that was provided to me and my son. This was epic! I truly cannot fit all the praise in this statement but I hope they know the difference they’ve made for us. I know they will continue to provide the same outstanding service to others. I would definitely recommend them to my friends and family!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I worked primarily with Stephanie Hoffman and Ashley Tompkins throughout the process, and it could not have been easier. This was a unique transaction in that we were buying the condo we already live in from my parents and Stephanie was a great resource in helping us navigate the process without a realtor. Everyone on the team was friendly, professional, helpful and competent. We hit a snag at the end with finding out there was an IRS lien and Ali sent over a snapshot of what our new loan would look like at 9 p.m. on a Friday evening. I (Mike) work in commercial banking and was extremely impressed with both the teammates and the technology of your loan portal. We will absolutely reach out to this team the next time we have the need. Thank you!

5 out of 5 Stars
Would Recommend

As a military family, we know that this will not be our last home load process. But we look forward to going through it again with Veterans United!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really enjoyed working with your people ,they were knowleable professional and courteous.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was a very proactive buyer who came to the table with several pre approved loans from various institutions. I chose Veteran's United Home Loans strictly due to the engagement with Stephanie Hoffman​​. Throughout the process, Stephanie answered all my questions and even made thoughtful suggestions that assisted me to get where I am today, a home owner. Stephanie goes above and beyond, and drawing from my extensive military background calls for a "Bravo Zulu", well done!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

To all who played a role in my achievement (I say achievement because this was by far the hardest thing I've done in a minute) purchasing my first home as a single mom, I want to say THANK YOU. There were days I really wanted to give up but because of the hard work from Samantha, Natalie, (they really showed me dozen of houses) they were patient while I tried to find a home that was suitable for my daughter and I.....Rachael, Wendy, Nate and Cameron, I didn't give up. I appreciate all the text, emails, and calls... did I say emails....:) My daughter and I thank you all. Also thank you for the beautiful house warming gifts, we are grateful for all your kindness. Again, it wouldn't have happened without you all. Be bless.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would like to thank everyone involved in me acquiring my new home. I couldn't have asked for a better team to take care of me through this process.

5 out of 5 Stars
Would Recommend

My Team went above an beyond
Julie was there for me 24 /7 my team was the best ever thank u fro. The bottom of my heart to all

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was the smoothest, shortest, and easy home buying experience I have ever had. It was almost too good to be true. This team is stellar and should be recognized for their professionalism and dedication to making sure I was taken care of. I will definitely be reaching out to them for next home buying purchase in the future and I will be referring them to anyone I know that will be buying a home in the future. Thank you all!

5 out of 5 Stars
Would Recommend

Overall Ali and team did an awesome job

4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

From having an awesome team to having everything easy to sign on the site, this was such an easy process and I would recommend to anyone I know.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would recommend Ali and her team to anyone and everyone.

5 out of 5 Stars
Would Recommend

Absolutely loved working with Veterans United! Stephanie was a breath of fresh air. She made this such an amazing experience and faithfully walked up thru the entire loan process. Would recommend to anyone looking for a loan officer!

5 out of 5 Stars
Would Recommend

The overall experience from start to finish was simple and efficient. Everything was easy to understand and the loan team was always there to answer questions and provide options. I would definitely recommend.

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See all 927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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