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Auburn, California Reviews

Unedited and unfiltered reviews from Veterans and military families

985

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I would like to add, Stephanie Hoffman went above and beyond in assisting me with every aspect of my transaction and answering every question when asked. She was prompt and polite in addressing my concerns on the spot and if she didn't have the answer she found out right then, not later. I have recommended you guys to two other veterans only because of the outstanding service Stephanie provided. Thank you Stephanie.
Sincerely
Jack B

5 out of 5 Stars
Would Recommend

This was a very smooth process and I would definitely recommend this team a hundred times over Stephanie Hoffman was fantastic and very professional and informative, guided me through all aspects of the home buying process. Jonathan was great always checking in and making sure my needs were met great team and experience. Veterans united has been great and I’ll continue to use them and definitely this team. Steffanie Hoffman definitely stood out and a special thank you to her.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I can’t thank Wendy and Stephanie enough for all their help! Stephanie was absolutely amazing to work with. She helped me with everything and also explained every single detail along the way. I was able to get a hold of her whenever necessary without problem or delay even if it was past working hours. I look forward to working with Stephanie and Wendy again in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was so easy. I absolutely loved being able to just be told what to sign and it being readily available on the portal. I felt like I could ask any questions I needed to, no matter how silly it might be. It was amazing how quick everyone worked as well. Stephanie explained everything in great detail. When I was worried about anything Stephanie made sure that I understood what was going on, and how things worked. I absolutely loved working with everyone!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We switched out lenders two times before deciding on Veterans United, after only one phone call with them I felt immediately relieved and taken care of. They navigated obstacles and got us to closing with minimal bumps in the road.
They also sent us a sweet care package upon closing, for such a big company they really take time to personalize your experience and make sure you have all the info you need

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I don’t have any complaints. When I asked questions they were answered. I struggled with understanding closing costs. The numbers confused me at times. That may be normal for a single person trying to navigate through this process

5 out of 5 Stars
Would Recommend

Veterans United experience has been amazing. You guys are helpful and reliable. My questions are always answered. Keep up the good work!

5 out of 5 Stars
Would Recommend

Working with Stephanie was absolutely AMAZING! Her customer service, support, and expertise was top tier from beginning to end. Her positive energy and upbeat personality made working with her a pleasure. She was was very kind, always responsive, and made sure all of my questions were answered promptly. Working with Rachel was also a great experience. She was very professional, responsive, and extremely helpful.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Super user-friendly portal, it was very nice to have when I had started the process while I was still deployed. This enabled me to get pre-approved and start my home search early as well. Great service, great team of representatives who were absolutely professional and helpful from start to finish and after. Thanks Veterans United!!

5 out of 5 Stars
Would Recommend

I would like to thank KEVIN TORCIA!! He helped get me the best quote possible for home owners insurance!! I definitely rate him a 10 out of 10! Would recommend him to anyone!!!Lastly, I would also like to thank everyone with Veterans United that assisted me throughout the process!! Everyone did their job and it was done exceptionally well!

5 out of 5 Stars
Would Recommend

Thanks for everything, the team was great. Please let me know who was this years winner of the 75K giveaway contest or if it was just a ploy because to be honest that's how I ended up signing with VA home loans 😂. I got an email for the 100K giveaway thought. Now that would be a good chunk of my current loan. Thanks lots. 10/10 would use again.

4 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This entire team has been amazing. They helped me through a very stressful time and made something happen that i didnt think would.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team we worked with was great, Stephanie Hoffman and Rachel Amarino were the biggest help and made this process easy.
A huge shout out to Stephanie Hoffman, she was with us from day one before the house was even built to even after we closed. She answered all of our questions and made our first home buying process stress free. We couldn’t have done it without her and are great ful for her and her team!

5 out of 5 Stars
Would Recommend

Great company to work with from application through closing. They went so far as sending us a personalized housewarming gift that will be cherished for ever. It will be the first piece hung on the wall of our new house.

5 out of 5 Stars
Would Recommend

All of the people were the best!!!

5 out of 5 Stars
Would Recommend

Veteran's United made the home buying and loan application process easy, and were friendly, responsive, and understanding throughout.

More Reviews

See all 985 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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