Active communication is key for me and that’s exactly what I got from Stephanie and Ashley during my loan process. I was impressed that they allowed me to contact them via text vice having to call their work phones. That showed me that they were willing to always be available when I needed them. I love how VU designed their website to cater to their clients, giving them a To Do List and checklists to help with the buying process.
Buying a home for the frist time is exciting and teriffing at the same time you wonder do i qualify for a loan can i afford the payments is now the right time to buy , i asked myself that during the entire process and all i heard from the team of professionals at Veterans United was yes you do... yes you can.... and yes the time is now they were more excited than i was and that was all it took to ease my mind and today i have a home i can call my own and have given generational wealth to my kids and grandkids . As a veteran people often say to me " Thank you for serving " to the entire organization and it's affiliates i'd like to say " Thank you for YOUR service
This experience was amazing from start to finish. Ali and Ashley were instrumental in ensuring that I was always well Informed every step of the way. I can honestly say there were NO surprises. This made a usually very complicated and typically stressful process a lot less difficult and stressful for me.They also made sure I was provided the opportunity to work with an amazing and experienced agent. I had no choice but to stay with Renee as she won my trust from our first conversation! The wealth of knowledge and experience from my team was such a comfort. They made an otherwise impossible timeframe happen and everyone that I have spoken to cannot believe we are in our home for the holiday. I brag and will continue to brag about the amazing service that was provided to me and my son. This was epic! I truly cannot fit all the praise in this statement but I hope they know the difference they’ve made for us. I know they will continue to provide the same outstanding service to others. I would definitely recommend them to my friends and family!
I worked primarily with Stephanie Hoffman and Ashley Tompkins throughout the process, and it could not have been easier. This was a unique transaction in that we were buying the condo we already live in from my parents and Stephanie was a great resource in helping us navigate the process without a realtor. Everyone on the team was friendly, professional, helpful and competent. We hit a snag at the end with finding out there was an IRS lien and Ali sent over a snapshot of what our new loan would look like at 9 p.m. on a Friday evening. I (Mike) work in commercial banking and was extremely impressed with both the teammates and the technology of your loan portal. We will absolutely reach out to this team the next time we have the need. Thank you!
Ready to see for yourself?
Experience first-hand why 812 homeowners give us a perfect score!
I was a very proactive buyer who came to the table with several pre approved loans from various institutions. I chose Veteran's United Home Loans strictly due to the engagement with Stephanie Hoffman. Throughout the process, Stephanie answered all my questions and even made thoughtful suggestions that assisted me to get where I am today, a home owner. Stephanie goes above and beyond, and drawing from my extensive military background calls for a "Bravo Zulu", well done!
To all who played a role in my achievement (I say achievement because this was by far the hardest thing I've done in a minute) purchasing my first home as a single mom, I want to say THANK YOU. There were days I really wanted to give up but because of the hard work from Samantha, Natalie, (they really showed me dozen of houses) they were patient while I tried to find a home that was suitable for my daughter and I.....Rachael, Wendy, Nate and Cameron, I didn't give up. I appreciate all the text, emails, and calls... did I say emails....:) My daughter and I thank you all. Also thank you for the beautiful house warming gifts, we are grateful for all your kindness. Again, it wouldn't have happened without you all. Be bless.
