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Veterans United Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
811 reviews
729 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 811 reviews from Virginia

5 out of 5 Stars

Outstanding customer sevice throughout the entire process. Highly recommended..

5 out of 5 Stars
5 out of 5 Stars

They’re the best especially if you have no idea what you’re doing!

5 out of 5 Stars
5 out of 5 Stars

Ali was great her communication and getting my questions answered made us very happy loved working with her

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5 out of 5 Stars

Thank you all so much. We are truly grateful

5 out of 5 Stars

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Experience first-hand why 946 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

The atmosphere that was set from the beginning of the process was awesome. It was a great and smooth transition throughout the whole process. 100% Satisfied with the whole experience!

5 out of 5 Stars
5 out of 5 Stars

Easy smooth process, guidance and communication unmatched highly recommend and the MY VU APP is so easy to navigate it made my process easy and fast

5 out of 5 Stars
5 out of 5 Stars

Very professional , helpful ,polite, there for any questions or whatever help needed, thanks again.

5 out of 5 Stars
5 out of 5 Stars

Everyone there was so sweet and helpful. They made the process less stressful and easy to handle.

5 out of 5 Stars

Everything was great. Julie was a fantastic point person to work with. She actually answered my questions over a year ago when I was still just looking into the loan process and would intermittently check on me until I was ready to buy. Her being kind and responsive when I was just looking for information is why I came to veterans united first when I was acutely ready ti buy. Ali and her did a great job going through the process and honestly made it very easy.

5 out of 5 Stars

Wendy and her team was absolutely amazing to work with, they explained everything effectively. The work with me when it took me a while to find some documents needed to get the approval.
Amazing team work!

5 out of 5 Stars

Working with Veterans United Home Loans was honestly an amazing experience from start to finish. As a first-time homeowner, the whole process felt overwhelming at times, but my team made everything so much easier and less stressful. Ali, Ashley, and Jared were always professional, responsive, patient, and willing to answer every question I had along the way. They kept me informed throughout the process and made me feel supported every step of the way. I truly felt like they cared and wanted the best outcome for me and my family. Thanks to them, I was able to officially become a homeowner, and I’m extremely grateful for all their hard work and dedication.

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Experience first-hand why 946 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

I felt like everyone worked together well to make it a smooth process. Ali was fabulous! She was very responsive and answered all of our questions.

5 out of 5 Stars

Ali and her team were amazing with clear communication and answered all questions

4.5 out of 5 Stars
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5 out of 5 Stars

The Veterans United team was incredible to work with from start to finish. They were extremely quick, efficient, and consistently communicative, which made the entire process feel smooth and well-coordinated. I was impressed by how many team members were involved behind the scenes, all working together seamlessly to keep everything moving forward.They honored my tight timeline without hesitation and worked hard to secure me the best possible rates, which I truly appreciated. At every step, I felt supported and informed, never left guessing about what came next.What stood out the most was how personalized the experience felt. The thoughtful housewarming gift, complete with a heartfelt message and even something for my cats, was such a special touch and really showed how much they care about their clients beyond just the transaction. I highly recommend Wendy, Alex, Rachel, and Veterans United for all your home sale and purchase needs.

5 out of 5 Stars

Ali and her team were truly amazing! They made our homebuying experience completely stress-free. We especially appreciated how organized and communicative both Ali and Ashley were throughout the entire process. We’re incredibly grateful!

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