Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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all 552
Navy service member
reviews
This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.
Wendy and her team were awesome!
Such a fast and stress-free process with veterans united. We were able to close in less than 2 weeks. I would recommend them to everyone.
I can’t rave enough about Wendy and her team! They always answered my questions and concerns. Were patient with me and I felt comfortable reaching out to them with any issues. 100 percent made home buying less stressful I would recommend to anyone looking to buy a home!
Outstanding customer sevice throughout the entire process. Highly recommended..
They’re the best especially if you have no idea what you’re doing!
Ali was great her communication and getting my questions answered made us very happy loved working with her
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The atmosphere that was set from the beginning of the process was awesome. It was a great and smooth transition throughout the whole process. 100% Satisfied with the whole experience!
Easy smooth process, guidance and communication unmatched highly recommend and the MY VU APP is so easy to navigate it made my process easy and fast
Everyone there was so sweet and helpful. They made the process less stressful and easy to handle.
Everything was great. Julie was a fantastic point person to work with. She actually answered my questions over a year ago when I was still just looking into the loan process and would intermittently check on me until I was ready to buy. Her being kind and responsive when I was just looking for information is why I came to veterans united first when I was acutely ready ti buy. Ali and her did a great job going through the process and honestly made it very easy.
Wendy and her team was absolutely amazing to work with, they explained everything effectively. The work with me when it took me a while to find some documents needed to get the approval.
Amazing team work!
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I felt like everyone worked together well to make it a smooth process. Ali was fabulous! She was very responsive and answered all of our questions.
Veterans United sets the standard for satisfaction in every way for buying your new home! 5 full stars! 10/10
Ali and her team were truly amazing! They made our homebuying experience completely stress-free. We especially appreciated how organized and communicative both Ali and Ashley were throughout the entire process. We’re incredibly grateful!
Ali was amazing to work with. Her whole team was! I was very grateful for the time she spent explaining and answering questions throughout the process.
