Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
211,490 reviews
669 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 211,490 Army service member reviews

Clear Filters

5 out of 5 Stars

Veterans United has been such a blessing throughout the ENTIRE process of buying a home. From getting pre approved, to closing VU has guided me every step of the way making sure everything was right. They make it so easy and I can't say enough good about these people. I especially want to point out Larry McGallagher, Biacna Davis, Trenton Monning, and Crosby Mills who helped me out. All of them were amazing! Biacna talked me through the insurance process and was so personable! Lovely team, so thankful!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Drennan and the rest of the loan team was great, informative, and on top of paperwork getting everything done in a timely fashion!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

They made everything super easy and very helpful with any questions I had. They legitimately cared about my experience on buying my first home. Robert was awesome and always checked on us constantly and made sure all of our home buying needs were met.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Everyone on my Loan Team was absolutely great! From Steven for Technical issues, Sarah my Concierge, Nancy my Loan Coordinator and best yet, my Loan Officer, Daren Bodine.
They are all 💯 in my book ♥️
I cannot express my level of gratitude to all of you.
Thank you so very very much!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

Ready to see for yourself?

Experience first-hand why 358,884 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

My home loan team is the absolute best. I have had Zero issues with any of them. Love my team.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

As first time home buyers, we had a LOT of questions and the VU team answered all of them with care and understanding. I couldn’t be happier with the team we had and how helpful and supportive they were throughout the entire process.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

We had a pretty complicated loan situation, an hour lending team worked through things efficiently and enabled us achieve our contractual closing date.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Kaleb and his team at VU are great! This is our second time buying a home through them and it is very seamless. I love their great communication and the app makes the “to-do” feature so easy to use. They take a lot of the stress out of the process and provide help throughout the entire process.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Jaimie and Eli are great would recommend them and there team every time !! Thank you all so much !

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

Ready to see for yourself?

Experience first-hand why 358,884 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Karlie, Christina, and the entire team were exceptional to work with. They stayed on top of the loan and were responsive to all challenges faced very promptly. They found sound financial alternatives and we finally closed on our dream home!

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars

From start to finish, Tyler and his team were very friendly and personable. He was very thorough in his work and answered any questions we may have had. We enjoyed the entire process and virtually no hiccups.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars

Expert, rapid coaching and refinancing support …made it easy on us; remote network links are simple and excellent!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Veterans United and our team with them made buying our new home so easy and stress free!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Loved working with Leanna. I intend to work with her again in the future. This was the smoothest, fastest, experience I've ever had. Very efficient and professional, highly recommend.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Great overall experience for my wife and I.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top