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Auburn, CA Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,102 reviews
732 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,102 unfiltered reviews

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.

5 out of 5 Stars

Wendy and her team were awesome!

5 out of 5 Stars
5 out of 5 Stars

Such a fast and stress-free process with veterans united. We were able to close in less than 2 weeks. I would recommend them to everyone.

4 out of 5 Stars
5 out of 5 Stars

I can’t rave enough about Wendy and her team! They always answered my questions and concerns. Were patient with me and I felt comfortable reaching out to them with any issues. 100 percent made home buying less stressful I would recommend to anyone looking to buy a home!

5 out of 5 Stars
5 out of 5 Stars

The entire experience was flawless and perfect! I am very thankful for these amazing ladies and the service I received as a veteran. Thank you

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Experience first-hand why 957 homeowners give us a perfect score!

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5 out of 5 Stars

Ali and Ashley were really great during the home buying experience. Communication was great, and providing information and documents was very good. Questions were answered very fast and every step that was next was very clear.

5 out of 5 Stars
5 out of 5 Stars

Outstanding customer sevice throughout the entire process. Highly recommended..

5 out of 5 Stars
5 out of 5 Stars

They’re the best especially if you have no idea what you’re doing!

5 out of 5 Stars
5 out of 5 Stars

Ali was great her communication and getting my questions answered made us very happy loved working with her

5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 957 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Thank you all so much. We are truly grateful

5 out of 5 Stars
5 out of 5 Stars

Julie was very helpful through the whole process. She was quick to respond to my questions and was a great guide through all of it.

5 out of 5 Stars

Danielle is top tier in every aspect. She helped throughout the entire process. Timely responses, thorough feedback, and cared about our overall interest.

5 out of 5 Stars
5 out of 5 Stars

The atmosphere that was set from the beginning of the process was awesome. It was a great and smooth transition throughout the whole process. 100% Satisfied with the whole experience!

5 out of 5 Stars
5 out of 5 Stars

Easy smooth process, guidance and communication unmatched highly recommend and the MY VU APP is so easy to navigate it made my process easy and fast

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