The process was so easy. I absolutely loved being able to just be told what to sign and it being readily available on the portal. I felt like I could ask any questions I needed to, no matter how silly it might be. It was amazing how quick everyone worked as well. Stephanie explained everything in great detail. When I was worried about anything Stephanie made sure that I understood what was going on, and how things worked. I absolutely loved working with everyone!!
We switched out lenders two times before deciding on Veterans United, after only one phone call with them I felt immediately relieved and taken care of. They navigated obstacles and got us to closing with minimal bumps in the road.
They also sent us a sweet care package upon closing, for such a big company they really take time to personalize your experience and make sure you have all the info you need
Working with Stephanie was absolutely AMAZING! Her customer service, support, and expertise was top tier from beginning to end. Her positive energy and upbeat personality made working with her a pleasure. She was was very kind, always responsive, and made sure all of my questions were answered promptly. Working with Rachel was also a great experience. She was very professional, responsive, and extremely helpful.
Super user-friendly portal, it was very nice to have when I had started the process while I was still deployed. This enabled me to get pre-approved and start my home search early as well. Great service, great team of representatives who were absolutely professional and helpful from start to finish and after. Thanks Veterans United!!
I would like to thank KEVIN TORCIA!! He helped get me the best quote possible for home owners insurance!! I definitely rate him a 10 out of 10! Would recommend him to anyone!!!Lastly, I would also like to thank everyone with Veterans United that assisted me throughout the process!! Everyone did their job and it was done exceptionally well!
Thanks for everything, the team was great. Please let me know who was this years winner of the 75K giveaway contest or if it was just a ploy because to be honest that's how I ended up signing with VA home loans 😂. I got an email for the 100K giveaway thought. Now that would be a good chunk of my current loan. Thanks lots. 10/10 would use again.
The entire team we worked with was great, Stephanie Hoffman and Rachel Amarino were the biggest help and made this process easy.
A huge shout out to Stephanie Hoffman, she was with us from day one before the house was even built to even after we closed. She answered all of our questions and made our first home buying process stress free. We couldn’t have done it without her and are great ful for her and her team!
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Everyone on the team did a great job working with us trying to get everything handled. I had a very odd schedule, but they made things very easy for me so that I could get everything in and they could knock everything out for us to get our new home. Very thankful for the entire team and the gift that was sent was a thoughtful gesture that we did not expect at all, but made our next game night great:)
