It was a fantastic experience. Am I am very pleased with my team! The only thing I have is that during the closing process for the house I was not notified (except through email which I did not check very often) that the closing date was pushed back. Perhaps in the future things like that should be communicated at least via text.
I would like to add, Stephanie Hoffman went above and beyond in assisting me with every aspect of my transaction and answering every question when asked. She was prompt and polite in addressing my concerns on the spot and if she didn't have the answer she found out right then, not later. I have recommended you guys to two other veterans only because of the outstanding service Stephanie provided. Thank you Stephanie.
Sincerely
Jack B
This was a very smooth process and I would definitely recommend this team a hundred times over Stephanie Hoffman was fantastic and very professional and informative, guided me through all aspects of the home buying process. Jonathan was great always checking in and making sure my needs were met great team and experience. Veterans united has been great and I’ll continue to use them and definitely this team. Steffanie Hoffman definitely stood out and a special thank you to her.
I can’t thank Wendy and Stephanie enough for all their help! Stephanie was absolutely amazing to work with. She helped me with everything and also explained every single detail along the way. I was able to get a hold of her whenever necessary without problem or delay even if it was past working hours. I look forward to working with Stephanie and Wendy again in the future.
The process was so easy. I absolutely loved being able to just be told what to sign and it being readily available on the portal. I felt like I could ask any questions I needed to, no matter how silly it might be. It was amazing how quick everyone worked as well. Stephanie explained everything in great detail. When I was worried about anything Stephanie made sure that I understood what was going on, and how things worked. I absolutely loved working with everyone!!
We switched out lenders two times before deciding on Veterans United, after only one phone call with them I felt immediately relieved and taken care of. They navigated obstacles and got us to closing with minimal bumps in the road.
They also sent us a sweet care package upon closing, for such a big company they really take time to personalize your experience and make sure you have all the info you need
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Working with Stephanie was absolutely AMAZING! Her customer service, support, and expertise was top tier from beginning to end. Her positive energy and upbeat personality made working with her a pleasure. She was was very kind, always responsive, and made sure all of my questions were answered promptly. Working with Rachel was also a great experience. She was very professional, responsive, and extremely helpful.
Super user-friendly portal, it was very nice to have when I had started the process while I was still deployed. This enabled me to get pre-approved and start my home search early as well. Great service, great team of representatives who were absolutely professional and helpful from start to finish and after. Thanks Veterans United!!
I would like to thank KEVIN TORCIA!! He helped get me the best quote possible for home owners insurance!! I definitely rate him a 10 out of 10! Would recommend him to anyone!!!Lastly, I would also like to thank everyone with Veterans United that assisted me throughout the process!! Everyone did their job and it was done exceptionally well!
Thanks for everything, the team was great. Please let me know who was this years winner of the 75K giveaway contest or if it was just a ploy because to be honest that's how I ended up signing with VA home loans 😂. I got an email for the 100K giveaway thought. Now that would be a good chunk of my current loan. Thanks lots. 10/10 would use again.
