From start to finish the entire Veteran United team were fantastic to work with. Answering that phone call was the best decision I ever made. True professionals from start to finish, they made me feel as if I was their only client the entire time. I will highly recommend them to all my friends and coworkers. I could not possibly be happier!!!!
Overall I would rate my experience 9 out of 10. I was able to get a great interest rate and locked in quickly. The loan officer and her team worked diligently to coach me along and offering suggestions to help improve my overall experience. Several factors played against us due to the COVID-19 but, the team kept me informed on what to expect and reassured me everything was going to be fine. They explained the necessary steps and anything new to expect as we moved forward.
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I would also like to comment on Wendy's Team, and specifically Samantha Lennox. Who I communicated with a lot through the process as well. She was great to work with, and was excellent at communicating with me and getting the right paperwork and documents complete. Always helpful, responsive and will answer any questions quickly and make sure you have the answers you need to continue the process. We spent a lot of time on the phone and emailing documents, and she couldn't have made it easier on my to complete my recent finance. I really couldn't have asked for a better team. Thank you both!
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Experience first-hand why 954 homeowners give us a perfect score!
