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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,011 reviews
743 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,011 unfiltered reviews

Starting on Page 29 of 14,901. Return to Page 1

5 out of 5 Stars

Doug and Ashlyn were superstars during this 7 month long process! Yes…I said 7 months! However, that had nothing to do with them or VU. The personal process I was going through was nebulous to say the least. Both Doug and Ashlyn were patient and always readily available to answer any questions I had. Furthermore, the communication was better than I could have ever expected! From Doug and Ashlyn’s direct text messaging to the seamless internet experience through VU’s intuitive and easy to understand website; I never once felt lost, ignored, or confused. Great work done because of the great people behind it…Doug and Ashlyn!!! The absolute definition of consummate professionals!! Thank you both so very much!!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Benjamin is awesome knows everything you’ll ever need to know or ask. Couldn’t have asked for a better loan officer to help through this process. He got us all set up and never was hesitate to reach out to us for anything. I applaud him for going above and beyond for us. Like talking with your best friend thanks Ben

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Outstanding attention to detail military 🎖️ grade logistics. Teamwork 💯 percent excellent support complete with final to do list. Outstanding from Sgt Adams USMC. 1st time home buyer.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Yes out standing this is second time I relocated with this team and they made it so easy Thank you all so much

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

I’ve used Veterans United twice, both times were handled with extreme care, and no pressure was ever added. Heather, Matthew, and Jennifer were definitely the best agents you could ever want! Will definitely recommend them to any veterans in the future. 10/10

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars

Derek and Ashley were phenomenal throughout the entire process. They kept me informed and answered any questions I had along the way. We will definitely utilize Veterans United again in the future.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Photo submission from Rupert P.

Jake and his team were a pleasure to work with and made my usually complicated process very easy! Everybody was so friendly they made me feel like family!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Such a smooth process from start to finish. My Team was fantastic and was always a text or call away. Hands down to most smooth process ever.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Fantastic team for the second time. I hope to have this exact team for the next time I purchase a home. I could not be more pleased with the communication and the ease of the process.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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Experience first-hand why 355,142 homeowners give us a perfect score!

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4.5 out of 5 Stars

Ryan, Julie and the rest of the team were great! They are patient, helpful and get the job done, quickly and professionally.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

The full team are professional, extremely helpful, and incredibly diligent in the work they do. I am so greatful for their expertise and assistance in providing the best service and securing my loan. Thank you so much! =^.^=

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Janine S.

Shay and Molly helped immensely guiding me through the process. The whole team is top notch and should be awarded for the help & work with buying this home. Thank you to all!!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Veterans United made my first home buying experience easy and stress-free. Bobby Moss and his team were great. There are resources and assistance for seemingly any possible situation that may arise during your transaction.
The Veterans United team was professional, courteous, and prompt in all aspects!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Trey Barrow and his team went the extra mile to provide us with excellent service, would highly recommend, thx again Trey!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

VU is my go-to lending partner. This is my 3rd home with Veterans United and their customer service is hands down the BEST!!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

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