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Auburn, California Reviews

Unedited and unfiltered reviews from Veterans and military families

985

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Samantha and Cameron were the rock stars in this transaction. They were very communicative and helped ease our nerves in this first time home buying experience. Cameron made sure to give as much information as possible and was EXCELLENT with keeping in touch. When the torch got passed onto Samantha, she was AMAZING as well. Those two really helped us get through the process almost effortlessly. I want to make sure Cameron Maddox and Samantha Lennox were highly appreciated in the whole process. I would love to work with them again in the future if/when we purchase our next home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Ali was very helpful during this process. I was able to do an important purchase after my pre approval thanks to her. She jept me updated and was able to break down the loan and closing cost

5 out of 5 Stars
Would Recommend

Exceptional staff! You will never go wrong using VU and having Ali on your team!!!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We originally secured our initial VA loan through Ali and wanted her to complete our re-finance also due to such excellent service.

5 out of 5 Stars
Would Recommend

VU made this an easy process. They will definitely be my first choice on my next home purchase.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I WILL be using VU if I can for my next house. This was the most streamline and easiest process for a first time homebuyer. Thank you.

5 out of 5 Stars
Would Recommend

We refinanced with veterans home United because of an awful experience with our first mortgage company. I was pretty nervous. Wendy and her team made this whole process easy a d quick. Their communication was a breath of fresh air compared to our other company. Questions were answered in a timely manner, concerns were dealt with and they went the extra mile to get us closed after learning about our horrible previous company. Thank you guys so much!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Ali, Ashley and the rest of the Veterans United team did an AWESOME job once again. I've had the privilege of working with Ali and team in less than a year. My first experience was with the purchase of our new home. They made the whole process painless. With interest rates so low we took a chance on refinancing for a better rate. Long story short Veterans United helped us lower our mortgage payment by a significant amount. Thanks again for all you've done for us.Tim W.

5 out of 5 Stars
Would Recommend

Veterans United provides a valuable and wonderful service for our outstanding veterans!

5 out of 5 Stars
Would Recommend

My wife and I are first time home owners so we knew nothing about the process. Thank you to Veterans United for making this process seamless for us. They’re team is unmatched along with great interest rates and reliable members who were there to help every step of the way! I see why you guys are number one! My wife and our proud customers and would refer any one buying a home to this company!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The process is simple and clear, no hidden agendas. My payments was supposed to be a little above 1300 after closing but when it was time to close it went down to about 1200. Everything was clear, well explained and they have their clients need at heart

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I would recommend any Vet who is considering financing a new home or refinancing an existing loan to consider Veterans United Home Loans first. I was particularly impressed at how easy they made the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It has been an outstanding experience with Veterans United and Ali's team. I've attempted this process previously with other lenders but no other lender has given us the same confidence and care like Ali and her team has. Great communication (one on one and through the web portal) and professionalism throughout the entire team. Although the whole process seemed so fast to us (compared stories about other lenders), we definitely felt like we were being helped rather than just being "processed". The experience extended beyond the Veterans United team as they've surrounded themselves with great real estate agents and brokers as well. The entire experience was less frustrating than it was purchasing our vehicles. I definitely recommend Veterans United, especially for those veterans who may feel overwhelmed or intimidated by the whole home buying process, like I was.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 985 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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