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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,342 reviews
669 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,342 unfiltered reviews

Starting on Page 19 of 15,045. Return to Page 1

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

We have worked with Dustin Johnson twice now and he is amazing. Always on top of it and never hesitate to ask if we need assistance on how to gather the information we need. He and his team always responded immediately to our emails no matter what time of day it was, even on a holiday. Would recommend working with Dustin to anyone!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Another great loan with Chris and company. Always a pleasure!!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish, and I cannot say enough great things about Hanna Schwartz and the entire loan team. From day one, they were incredibly thorough, responsive, and genuinely friendly, taking the time to answer all of my questions and explain every step of the loan process in a way that made me feel confident and informed.Hanna truly went above and beyond. She was patient, knowledgeable, and took the time to walk me through every detail, no matter how big or small the question. Her professionalism combined with her warmth made what can often be a stressful process feel smooth and manageable. Even now, after closing, she continues to be available and willing to help, which speaks volumes about her dedication and care.The entire Veterans United loan team was phenomenal, and I honestly don’t have enough words to express how grateful I am for their support. If you’re looking for a lender who is knowledgeable, thorough, and truly invested in your success, I highly recommend Veterans United — and especially Hanna Schwartz.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

I am so pleased with the work done for me by Madison and Lisa G they have truly helped me make my dreams come true

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars

Had a few hurdles to jump through, but our loan officer and his team worked hard to get everything corrected and made sure we closed on time! Wonderful team to work with! I loved the Ap where I could see what my next steps were and could upload my docs to the portal. Great experience overall! Would definitely recommend Veteran’s United to friends and family!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

They worked with such effectiveness I was able to close on a home in just 10 days!!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

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5 out of 5 Stars

Marlon Galbreath and his entire team were outstanding. This was my first time buying a home, and they made what I thought would be a lengthy or stressful process feel very easy and comfortable. They operate with the utmost professionalism and care for the customers.They were immediately available to provide accurate answers to all of my questions. I will personally reach out to Marlon for future purchases and would highly recommend him to friends and family.Please feel free to contact me with any other questions about my experience with VU.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

The counselors assigned offered outstanding service. It was a pleasure working with Harley and Diana. Any problems I had were addressed and a solution found. The process is aggravating at times but definitely worth it. I highly recommend this company

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars

While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

We are so grateful to Clint for his guidance during our initial home purchase and refinancing. He handled every detail with ease and made the entire process stress-free from start to finish. If you’re looking for someone who makes buying a home feel easy, Clint is the person to go to!" Thanx again Clint for your professionalism and expertise.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Got me into my dream home and couldnt be happier

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Everyone was very helpful thank you

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars

The attention to detail and the understanding of my concerns were of the standard expected of professionals.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars

My experience was unbelievable and phenomenal. I wish everybody who experienced buying a house could experience it the way that I did! It was easy, it was reassuring, it was inspiring, it was uplifting. Chelsea did a wonderful job and she's my friend for life. Thank you for everything!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

The team made the house buying process way easier like im just buying candy from the store.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

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