They were great at first but due to the 3 month delay on house issues they didn't respond to a request i made 3 different times. They just kinda forgot about me it seems.
VU Helped me in every way possible. They kept me updated on forms, progress and closing. Thank you VU for your patience and the opportunity to refinance.
Homeowners at 20!
Good communication on follow-up
The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
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Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
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Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
Justin was wonderful! Very communicative and just an awesome person to work with in general. Hold highly recommend him to friends
Leah Maloney and her team were fantastic, informative and available
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Ken was the Best! He was very personable and always available! He never made me feel like I was bothersome with all my questions. He went above and beyond to explain in detail any issue I brought to him. He made the process so smooth even when we ran into issues (not due to him) and fought to keep things moving in my favor! Above all he LISTENED! And to prove he listened he sent the most appropriate house warming gift that was exactly our family, not just a run of the mill item!
Overall excellent experience! Staff was attentive and involved every step of the way!
This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.
