This is my second refinancing with Veterans United, and I can say without a doubt that my experience both times was as good as it gets. Both times I was left with a high level of confidence that all my needs were met and felt that the loan process went as easy as they could possibly make it. Veterans United in my opinion and through my experience with them is one of the best financial companies there is. They are highly efficient, very knowledgeable, and make financing as easy and straight forward as possible with your needs being priority one.
Stephen and his team were fantastic.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Working with Hanna and Amanda was absolutely amazing from start to finish. We had to start the process while overseas and had a lot of questions, and they took the time to explain every step clearly and patiently. The communication was consistent and transparent, and we always felt supported and informed.They made what could have been a stressful process feel simple and even exciting. Everything was handled efficiently — from the pre-approval to closing — and Hanna made sure we locked in the best rate and stayed on track with our timeline.I’m so grateful for the professionalism, kindness, and expertise that made buying our home such a positive experience. I’d recommend Hanna and Amanda with Veterans United to anyone looking for a dependable, caring, and knowledgeable loan officer and coordinator.
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Process was easy, smooth and quick. I felt prioritized and had every single question answered, no matter what it entailed. Thank you
Veterans United is a terrific organization with their focus being on taking care of the home buyer and ensuring they are set up for success
I will forever be a veterans united customer
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I had an absolutely fantastic experience with Veterans United. Every process we went through and had to endure went very smoothly. I had quite a few hiccups throughout the process of trying to close on two houses, but the team did an excellent job of getting me through all of it.
The team working with us was so patient and straight forward….we had a complicated situation and they never left us guessing and we knew they had our backs throughout the whole process. 10/10 recommend!
We originally started with Veterans United prior to going to try with Lennars lender based on some more perks. In the end, we ended up going through Veterans United due to Lennar not being able to help us. They had told us no out of nowhere three weeks prior to closing after working with them for almost three months already. In the Veterans United got us closed in less than two weeks and we were able to move in on our original closing day! Thanks so much, it’s day 1 moving into our home and I would do the same process again, just to work with you guys again. Not to mention they were on top of everything to get us closed on time! Let me say! It took 2 weeks for them to say yes and for us to get our keys! Thank you
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Zach and Britney were very helpful and quick with answers.
VU is wonderful to deal with. The team coaches you, mental and physically perhaps you for the upcoming days.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Error free, timely, and exceptional service
