Name changes during a first time home buying experience would (I thought) be more common. The only option for the document that I could use to prove my name change was the court ordered document or drivers license, which doesn't make sense because you do not have that document when you change your name after getting married. Please have the option for future customers who are newlyweds to use their marriage certificate and or new social as proof (I mean... seriously, how much more proof is needed that my new social security card couldn't provide) . I wasn't able to use my marriage certificate or new social security. This was the only hiccup I encountered.
All the people we worked with at Veterans United were friendly, courteous, patient and available for answering the questions we had along the way.; their online process was uncomplicated and went smoothly, as well. We recommend them for anyone looking for a VA or conventional home loan and would definitely use them again !!!
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Ali and the team at Veterans United were amazing. They were very proactive and helpful throughout the entire process and gave us the personal attention we needed. We felt that they had our best interests in mind and helped us navigate through some potential showstopper challenges. I highly recommend the team at Veteran's United.
