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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,054 reviews
475 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,054 unfiltered reviews

Starting on Page 10 of 14,936. Return to Page 1

5 out of 5 Stars

There are literally not enough words, or enough ways to praise Ellis, Dene, Cedric, and the other team members who helped get me and my family into our new home. They went through Hell dealing with the Sales Rep that I had to work with. Ellis and his team were the shining light in a process that was made horrible by this one Sales Rep. All of them were ready and able to answer questions any day and at any time of day. I could go on and on about how amazing they are and it would never be enough. Thank you guys!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars

Great team to work with! They seem to be working 7 days a week, always available. Thank you guys for your patience and support Always felt like there were no be roadblocks no stress Have a great holiday season

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Great service!!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Matt and his team were absolutely amazing. This being the third home I have bought was truly the easiest because of Matt and his team assisting us every step of the way and being available at all hours. There are not enough good things I could say about them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

I've bought 3 homes using Veterans United, each experience was great, good working teams. They pull all the mysteries and unknowns out of home buying.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

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5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Loan depot 5th 3rd bank and Navy Federal credit union turned me down after PROMISING me a 20 year Army retired veteran a home loan and DIDN'T

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

At every step I had a very knowledgeable in person to help me through it. Very helpful and insightful.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Everyone on the team I had contact with was very professional, friendly and knowledgeable

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

Ready to see for yourself?

Experience first-hand why 356,037 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Travis, our Lender team leader was fantastic from the beginning to the end. We appreciate how effortless he made the process.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Derek, Anna and team are highly effective with quick turn around times and clear communication. They made every effort to get me the lowest rate snd make the deal happen in our benefit. Thanks!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Steve, our Loan Officer was awesome. App and website are very user friendly and make it easy to do things virtually.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

My team was awesome and very informative

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Veterans United helped me realize my dream of owning a home. Bryant William and Jordan’s efforts are absolutely remarkable and I’ll never forget this experience so if your are on the fence hop right off and see what happens when you take action with VU

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Best i have ever been treated. No question was frowned on. The entire team made me feel like I was the only one they needed to focus on.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

VU team helped me and my husband every step of the way. From building on our credit to finally closing on our dream home! They were always responsive and supportive.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4.5 out of 5 Stars

They was patient with us and explained everything that we didn't understand.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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