Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,845 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,845 unfiltered reviews

5 out of 5 Stars

All I had to do was tell VU I had a week to find a house, and they handled the rest. They provided us with a realtor who was absolutely fantastic, and our lending team took great care of us. We are blown away at how simple and painless they made the process of buying—even from a couple thousand miles away. I’m sure there are probably lower rates at smaller lenders but VU is really good at working with the challenges and idiosyncrasies of military life and that made it so much less stressful.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Very easy to work with

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Was fantastic. Quick communication anytime I had a question. pleasant eager people to work with!!

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Working with Kelly and her Team were very easy to work with. They made my first time home purchase go smoothly. 10/10 would recommend to any Veteran!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

Ready to see for yourself?

Experience first-hand why 354,998 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Robert and Melissa went above and beyond helping us every step along the way. We will definitely be looking at using Veterans United again for our next home buy thanks to their charasmatic professionalism and decisive action with all situations we encountered.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

The whole experience was exceptional. I have zero complaints thus far. Shout out to Mr. John, he was very informative and answered every question I had. It was refreshing working with a team that seemed to enjoy their jobs. Great work guys!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Tony is very helpful. The team is practical and honest and helps things go smoothly. The portal is also very straight forward which helps keep me organized.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Veterans United has a very strong team, when it comes to helping a veteran buying a home.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

Ready to see for yourself?

Experience first-hand why 354,998 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars

The process was very smooth using Veterans United. I was able to get prequalified immediately and given an amount I could spend.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

The entire home owning process was highly intimidating. I knew from the very first phone call that my family and I were in good hands and I had nothing to worry about. The process was made simple and everything I needed to know/do was answered in a timely manner. My family and I moved into our new home within 30days of contacting Veteran Home Loans.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

1.5 out of 5 Stars

Seems like nobody talks to anybody when I call someone I have to explain things over and again I kept getting the scene to do after I already did them several times it was hard to get a pen on what final charges were unfortunately they came the day of signing even title didn’t get their paperwork until the day of they usually should get it a week ahead I just didn’t feel like you guys had my best interest of course that’s business. Your company seems overall not organized and I hope I don’t have a lot of trouble paying my mortgage and it gets lost or miscommunication. Somewhere on top of that you gave me a gift basket and a T-shirt that’s way too small Can’t wear it. Thank you very much.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top