I would highly recommend Veterans United to family and friends. I’ve actually already recommended Shawn Hall to a few of my friends. This was my first home buying experience and I really didn’t know what to expect. Shawn Hall was phenomenal! He was very attentive, he made sure I understood everything that was going on and set my expectations well. He is very passionate about helping people and that showed thought the whole process. His communication was top tier! My situation was different because we were supposed to close on one house and it fell through due to the seller, however Shawn was extremely positive and guided us through and we closed on the second home. Shawn did make me feel like a number that most lenders would make you feel like. He made me feel like a person that deserved the home that I wanted and made sure to do all that he could to make sure I was taken care of and for that I am truly grateful! Shawn was the highlight of my experience and he is a huge asset to Veterans United! His team was also great to work with also. Sarah was definitely on it! She made sure information was put out accurately and in a timely manner to make sure all parties were on one accord! The team is an All Star team!!
Best mortgage refinance experience ever!
Bob Moss is wonderful agent for VA any question , answered then on the spot, very knowledgeable , me and husband felt welcome , he provided excellent service to us as V A home owner , loved when he say if have questions or don’t understand call me , no matter what questions they are , great person just from his voice on phone , very prompt to respond.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
This is the 3rd time working with Matt Landis and his team. I have been more and more impressed with their performance and professionalism. This team is beyond impressive and understanding of all concerns and questions through the process.
We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!
Our loan officer, Dorian, was a fantastic help throughout the home buying process, and made a great effort with checking in with us periodically to make sure things were going smoothly!
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Jackson and his team were great! Anytime, I would text Jackson a message, it would be late at night or the weekend he would respond in a timely manner. The fact he would respond so quickly was great because it was fresh on my mind and we could discuss my concern and he would immediately resolve my concern. A consummate professional!
Everyone was super helpful and answered all my questions and concerns
Thank you so much for your determination to make my dream come true !
I was a first time home buyer but the team I got assigned did a great job at guiding me through the home buying process and answering all my questions. Especially Aaron and Charmia!
excellent customer service!!
From start to finish the experience was amazing. The entire team maintained a level of unmatched professionalism and consistency. Anytime I had a question or a sense of worry about the seekers timeline, they were there to answer and comfort us on our journey ensuring they could make it happen. And they did! I prefer doing business local, but with this team I always felt as if I were talking to the lender down the road. A+++!
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Very easy to work with. They kept the process streamlined and easy to follow to a quick easy close for our new home. I highly recommend them.
I have never been let down by Katie and her team with all my home purchases and refinances. I will stick with the team that treats me right! Thank you!
Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!
I really am proud to have worked with such a great team who was behind me all the way through the home buying process from start to finish thanks to each and every one of you you guys are the best I thought getting a home was impossible but with you guys its simple all I had to do was listen to my team and you'll got me there again thanks.
